Robeco’s Privacy Statement
Privacy and Cookie policy
Robeco Institutional Asset Management B.V. in Rotterdam and/or its related, affiliated and subsidiary companies (hereinafter ‘Robeco’) is responsible for the processing of your personal data as described in this Privacy and Cookie Policy. Robeco’s address is Weena 850, 3014 DA Rotterdam, The Netherlands. We consider it important to ensure that we provide our services in a transparent, personal and reliable manner. Therefore, Robeco handles your personal data with care and ensures that your personal data is always processed in accordance with the EU General Data Protection Regulation. We will not provide any personal data to any other parties without your consent, except if required to do so by law, a government body or a private party in connection with a lawsuit, court decision, investigation or similar proceedings.
This Privacy and Cookie Policy describes, among other matters, the processing objectives, the data categories, the use of cookies by Robeco and how you can exercise your rights with regard to your personal data.
This Privacy and Cookie Policy may be amended from time to time if new developments so require. Therefore, Robeco recommends that you consult the Privacy and Cookie Policy on this page regularly to stay informed of any changes. The date of the most recent amendment is stated in the Privacy and Cookie Policy.
This Privacy and Cookie Policy was amended for the last time on 1 May 2018.
What personal data does Robeco process?
The personal data we process if you visit our website
The majority of functions on Robeco’s websites can be accessed without registering your personal details, unless:
you submit your personal details using a webform. In that case, Robeco will process the following personal information: your name, gender, email address, job title, organization. You can revoke your consent any time using the unsubscribe link ‘Email preferences (unsubscribe)’ at the bottom of the emails you receive. This data will be processed on the basis of consent.
you are a visitor who has entered the Robeco website via a click-through link in a Robeco email. In that case, Robeco will process information about the pages you visit and the documents you download, to help us personalize our future interactions with you. Robeco has a legitimate interest in processing this data: to optimize Robeco’s communication with our clients and prospects.
A number of other details will also be registered, including the type of connection, the browser you use, your device’s operating system, your country and the pages you visited on the website. Robeco only registers your IP-address for the technical operation. This is not personal data. This data is collected and only used by Robeco to harmonize the website to the wishes and preferences of its users as much as possible. By registering the most-visited pages, Robeco can adjust the navigation menu to suit your needs. This information can also be used to identify any technical or other problems.
The personal data we process if you are a client
If you are a representative, executive or Ultimate Beneficial Owner of a client of Robeco, we will process your personal data on the basis of the agreement we have with you and also to comply with our legal obligations including our anti-money laundering (AML) and Sanctions obligations and those under tax law.
The personal data we process if you are a prospect
If you are a prospect of Robeco we will process your personal data based on whether we have either received consent from you or we have assessed that there is a legitimate interest. When assessing legitimate interest, we will balance our interests with your rights. We will only send communications where you would reasonably expect to hear from us.
You may opt out of receiving this information when we collect details or at any time by contacting us using the contact details below.
The personal data we will process includes your name, gender, postal address, email address, phone number, photo, language preference and job title. Furthermore, to verify your personal data to comply with AML and Sanctions obligations other available sources like company registers and (open) online search engines and platforms may be consulted.We will not distribute this data to third parties, unless permitted by law and on the basis of a data processing agreement.
What happens to your personal data?
Your personal data will only be used to improve the services Robeco provides to you, and to give you the information you require. Every marketing email will include instructions on how to unsubscribe from these messages or change your preferences.
We have measures in place to guarantee that your data is kept up to date and processed safely.
We do not reuse data for purposes other than those stated.
Under certain conditions set out by law, we may disclose your information to third parties (for example, the European Anti-fraud Office, or national or international regulators) if this is necessary and proportionate for specified and lawful purposes.
Personal data retention period
Robeco will not keep your personal data for longer than necessary for the purposes for which we have collected it. If Robeco processes your personal data on the basis of a contract, that personal data will be deleted seven years after the termination of the contract.
If Robeco processes your personal data on the legal basis of consent, this personal data will be deleted 14 months after consent has been withdrawn.
Your rights
You have the right to request a copy of your personal data, to correct this data if you feel that it is incomplete or incorrect, to object to the handling of your data and to have it deleted (if possible due to legal obligations).
Who can you contact?
If you have any questions about the information above, please contact Robeco:
via your usual contact person at Robeco
by email at privacy@robeco.nl, to contact our Data Privacy Officer (N. Zwikker)
via the website at our Contact page
If you have a complaint concerning the processing of your personal data, you can also contact the:
Dutch Data Protection Authority
PO Box 93374
2509 AJ The Hague
Telephone +31 (0)70 8888500
What are cookies?
Robeco's websites make use of cookies. Cookies are small text files that are placed on your computer during a visit to our Robeco websites. Cookies can collect data that is linked to the use of our websites. This enables Robeco to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
How does Robeco use cookies?
When you use Robeco’s websites, the cookie sends information back to us or to a third party on whose behalf we placed the cookie. Robeco uses cookies to analyze your visit to this site, to recognize returning visitors and learn which topics they are interested in, to share information via social media and to personalize the site and advertisements in line with your own preferences.
Types of cookies
Robeco uses (1) functional and (2) nonfunctional cookies.
(1) Functional cookies are those that Robeco places because they are necessary to ensure the functionality of its websites or services.
(2) Nonfunctional cookies are those that Robeco places, but that are not strictly necessary for the functionality of the Robeco websites. We use these nonfunctional cookies to collect information on your website usage and to remember the selections you make. This may include language preferences, web pages you have visited, or the duration of a user session. We would like to use these cookies to enhance your user experience on Robeco's websites. If you do not agree to the placement of cookies, they will be blocked.
Cookies can be subdivided into:
(a) session cookies: these can be used to track the web pages you visit and the options you use. A session cookie is only stored for the duration of your visit to the internet, i.e. during a single internet session. When you close your internet browser, this session ends and the cookie is deleted; and
(b) permanent cookies: these can be used for purposes such as to recognize you on a subsequent visit to a Robeco website or to remember your favorites on the Current Prices page. Permanent cookies are stored for longer than session cookies.
An overview of the nonfunctional cookies used by Robeco is available. The cookies placed on your computer or mobile device by this website will not be used for any purpose other those stated here.
Cookie settings
By using Robeco’s websites, you agree to the processing of the data collected during your visit in the manner and for the purposes set out above. You can control and/or delete the cookies if you wish. You can block certain cookies by selecting the appropriate settings below. Please note, however, that if you do this you may not be able to use the full functionality of this website. You can also delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work.