Robeco is committed to maintaining personal data in accordance with the requirement of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (applicable in Hong Kong) and the Personal Data Protection Act 2012 (applicable in Singapore). Robeco will take all reasonable steps to ensure that personal data is kept secure against unauthorized access, loss, disclosure and destruction.
The personal data we process if you visit our website
The majority of functions on Robeco’s websites can be accessed without registering your personal details, unless:
A number of other details will also be registered, including the type of connection, the browser you use, your device’s operating system, your country and the pages you visited on the website. Robeco only registers your IP-address for the technical operation. This is not personal data. This data is collected and only used by Robeco to harmonize the website to the wishes and preferences of its users as much as possible. By registering the most-visited pages, Robeco can adjust the navigation menu to suit your needs. This information can also be used to identify any technical or other problems.
The personal data we process if you are a client
If you are a representative, executive or Ultimate Beneficial Owner of a client of Robeco, we will process your personal data on the basis of the agreement we have with you and also to comply with our legal obligations including our anti-money laundering (AML) and Sanctions obligations and those under tax law.
The personal data we will process includes your name, gender, postal address, email address, phone number, photo, language preference and job title. Furthermore, to verify your personal data to comply with AML and Sanctions obligations other available sources like company registers and (open) online search engines and platforms may be consulted.We will not distribute this data to third parties, unless permitted by law and on the basis of a data processing agreement.
What happens to your personal data?
Your personal data will only be used to improve the services Robeco provides to you, and to give you the information you require. Every marketing email will include instructions on how to unsubscribe from these messages or change your preferences.
We have measures in place to guarantee that your data is kept up to date and processed safely.
We do not reuse data for purposes other than those stated.
Under certain conditions set out by law, we may disclose your information to third parties (for example, the European Anti-fraud Office, or national or international regulators) if this is necessary and proportionate for specified and lawful purposes.
Robeco will not keep your personal data for longer than necessary for the purposes for which we have collected it. If Robeco processes your personal data on the basis of a contract, that personal data will be deleted seven years after the termination of the contract.
If Robeco processes your personal data on the legal basis of consent, this personal data will be deleted 14 months after consent has been withdrawn.
You have the right to request a copy of your personal data, to correct this data if you feel that it is incomplete or incorrect, to object to the handling of your data and to have it deleted (if possible due to legal obligations).
If you have any questions about the information above, please contact Robeco:
If you have a complaint concerning the processing of your personal data, you can also contact the:
Dutch Data Protection Authority
PO Box 93374
2509 AJ The Hague
Telephone +31 (0)70 8888500
Robeco uses (1) functional and (2) nonfunctional cookies.
(1) Functional cookies are those that Robeco places because they are necessary to ensure the functionality of its websites or services.
(2) Nonfunctional cookies are those that Robeco places, but that are not strictly necessary for the functionality of the Robeco websites. We use these nonfunctional cookies to collect information on your website usage and to remember the selections you make. This may include language preferences, web pages you have visited, or the duration of a user session. We would like to use these cookies to enhance your user experience on Robeco's websites. If you do not agree to the placement of cookies, they will be blocked.
Cookies can be subdivided into:
(a) session cookies: these can be used to track the web pages you visit and the options you use. A session cookie is only stored for the duration of your visit to the internet, i.e. during a single internet session. When you close your internet browser, this session ends and the cookie is deleted; and
(b) permanent cookies: these can be used for purposes such as to recognize you on a subsequent visit to a Robeco website or to remember your favorites on the Current Prices page. Permanent cookies are stored for longer than session cookies.
An overview of the nonfunctional cookies used by Robeco is available. The cookies placed on your computer or mobile device by this website will not be used for any purpose other those stated here.